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SHIPPING FAQ'S
Air Plant City ships only within the continental United States
It takes approximately 10 days to receive your order. Sometimes within a week but only under optimum conditions. I will always ship asap and special arrangements can be made to get your product to you faster. Just notify me if there are special requirements.
Due to the live nature of your product order, please know that shipping will only occur on Tuesday thru Thursday of each week during the warmer months; Monday and Tues, during the winter. I also watch weather reports so I may ship later if the weather is very bad in your area. Please be patient as I want to ensure you receive Happy, Healthy Air Plants
There are times when substitutions will be made, Subs will be of greater value and as similar as I can provide. If I have to sub more than 2 plants, you will be notified for permission.
All plants will be hydrated before shipping and packaged to prevent damage. I use plastic bags for packing. I do this for many reasons including weight, flexibility, and insulation. Please Recycle.
A care sheet will be included and we will be available to answer any concerns that you have after your plants arrive.
FLAT RATE SHIPPING IS IN EFFECT. We ship "Priority Mail" USPS. and suggest you add insurance cost for any order over $25.00. I can not be responsible for lost shipments.
Although we ship only healthy, high quality plants, it is important to remember that they are not perfect (nor is any living thing). Minor leaf imperfections are normal; leaves that have imperfections or are broken can be safely trimmed away with sissors. It is also normal for Tillandsia to lose the bottom leaves when acclimating to their new environment. These leaves can be trimmed off along with long roots if you desire.
Thank you again for your order. Enjoy your plants.
UPON ARRIVAL...
When you receive our plants, please remove from the shipping package and soak for 30 minutes to 1 hour, preferably in non-tap water and vitamin b bath. Soaking upside down will insure that the tips also receive water and the bulbous section will not be over watered. Place in bright light and allow to dry. Do not fertilize plants for 3 weeks following thier arrival but be sure to follow directions for Light and Water.
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